Delivery

We know nobody likes paying for shipping and in the future we would love to be in a position to offer free shipping on all orders, here's hoping, the fingers are crossed.

So for the time being our shipping rates and click + collect info are below.

Click + Collect (Galway)

Gorgeous Locks Hair Salon - Use code: GORGEOUSLOCKS at checkout.

Bellissimo Hair + Beauty - Use code: BELLISSIMOGALWAY at checkout.

Orders will be available for collection 1-2 business days after payment.

When you receive an email indicating dispatch this will mean your order is at the pick up point and ready for collection!

Ireland (Rep. + NI)

Tracked: €4.99 (Orders below €35 will be €5.99)

Please allow 2-5 business days for delivery.

We offer free tracked shipping on orders over €75.

Use code FREESHIP at checkout to avail of this offer.

Europe

Tracked: €12 - €15

Please allow 5-7 business days for delivery.

We offer free tracked shipping on orders over €150.

Use code EU150 at checkout to avail of this offer.

United Kingdom

Tracked:  €14

Free UK shipping on all orders over €100.

Use code UK100 at checkout to avail of this offer

Please be aware some orders may incur customs charges.

Returns

When you purchase a Síoda product you are supporting a small business and investing in your hair. We want you to be as happy with our product as we are to provide it for you. Good hair is our number one priority and to help your hair health we want to provide a quality product.

If you are unsatisfied with your purchase for any reason please contact us at siodahairproducts@gmail.com or instagram @siodahair and we will be happy to resolve any issues.

If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement. 

If you have a change of mind and would prefer to exchange an item for a different colour, no issue. To be eligible for an exchange, your purchase must be returned within 30 days of initial purchase date. We would ask that you please use tracked shipping for your return, as we cannot be responsible for missing incoming returns. The product(s) must be unused, in the same condition you received them in and they must also be in the original sealed packaging. If the item has been removed from the packaging we cannot accept returns/exchanges for hygiene reasons on our pillowcase and scrunchie ranges. We will charge a small shipping fee to dispatch your replacement, cost will depend on your location. Before you ship your return/exchange you must contact us by email at siodahairproducts@gmail.com detailing your initial delivery details quoting your invoice number, we will then issue you a unique returns number, this returns number must be printed clearly on the returns packaging. 


Contact: Siodahairproducts@gmail.com

Return address: Síoda Hair, Blackgarden, Craughwell, Co. Galway, H91D5C8